Course 5054A: Two days; Instructor-Led Preliminary Course Syllabus
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Introduction
Elements of this syllabus are subject to change.
This 2-day course teaches messaging engineers to design a high availability
messaging solution using Microsoft Exchange Server 2007. Students will
create a high availability design to meet service level agreement requirements
and learn strategies for gaining approval for the design. They will
learn how to identify risks and create mitigation plans to maintain
the business continuity of the messaging system. Students will also
learn how to design a backup strategy, disaster recovery procedures,
and test plans for those procedures.
Audience
This course is intended for people with 3 or more years experience
working with previous versions of Exchange Server and experience implementing
Exchange Server 2007. Most students will have managed enterprise-level
Exchange Server organizations. Students are expected to be new to participating
in designing high availability solutions for Exchange Server 2007 or
be planning to design high availability solutions for Exchange Server
2007 in the near future. Students may have done some design for Exchange
2000 Server or Exchange Server 2003 deployments but want to learn how
to design Exchange Server 2007 environments. Students may have experience
in designing and managing high availability solutions for other network
services.
At Course Completion
After completing this course, students will be able to:
| • |
Describe foundational high availability concepts for messaging. |
| • |
Evaluate high availability messaging technologies for Exchange
Server 2007 |
| • |
Create a high availability messaging strategy. |
| • |
Design the messaging portion of a business continuity plan. |
| • |
Design backup for a high availability messaging environment. |
| • |
Ensure recovery readiness of a high availability messaging
environment. |
Prerequisites
Before attending this course, students:
| • |
Must have a basic understanding of high availability concepts.
For example, how clustering works at the operating system level
(Windows clustering) and how network load balancing works. |
| • |
Must have a basic familiarity with deriving business requirements.
For example, gathering business requirements and understanding
that business needs come from a variety of sources (direct
personnel needs, regulatory, business operations requirements). |
| • |
Must have a basic understanding of backup systems. For example,
types of backups (disk to tape, disk to disk, Storage Area
Networks (SAN) snapshot, imaging, etc.), backup rotation schemes,
and offsite backup procedures. |
| • |
Must already know how to use: |
| • |
Microsoft Exchange Server 2007 Management tools |
| • |
Exchange Best Practice Analyzer (ExBPA) |
| • |
WinNT backup (ntbackup.exe) |
| • |
Microsoft Visio or Microsoft Office PowerPoint 2003 (to
create infrastructure diagrams) |
| • |
Must understand hardware concepts. For example, what redundant
array of independent disks (RAID) is, what a storage area network
(SAN) is, processor options, memory requirements, how disk
I/O functions and the limitations of disk I/O, and storage
options for Exchange server. The differences in addressable
memory spaces between 32 and 64 bit architectures. |
| • |
Must have extensive detailed knowledge of Active Directory
concepts and design principles. For example, site replication,
integrated authentication, schema extension, Domain Name Systems
(DNS), group and organization unit structure and inheritance,
etc. |
| • |
Must have working experience with designing and implementing
Active Directory directory services in Microsoft Windows Server™
2003. |
| • |
Must understand Exchange architecture. For example, the
purpose of server roles, functions of specific server roles,
how message routing and queuing works in Exchange, standard
messaging protocols (Simple Mail Transfer Protocol [SMTP],
Internet Message Access Protocol version 4rev1 [IMAP4], Post
Office Protocol version 3 [POP3]), how Exchange replicates
data stores, client access methods, etc. |
| • |
Must have working experience with Exchange 2000 Server or
Exchange Server 2003 and Exchange Server 2007. For example,
must have installed, maintained, and supported a production
Exchange environment. |
| • |
Must already know how to use: |
| • |
Exchange Server 2007 management tools |
| • |
Exchange Best Practice Analyzer (ExBPA) |
| • |
Microsoft Visio (to create infrastructure diagrams) |
| • |
Must have familiarity and experience with a Windows scripting
or command line scripting |
Course Outline
Module 1: Foundational High Availability Concepts for Messaging
This module explains the concept of service level management and how
it relates the maintenance of Exchange Server 2007. As well, an overview
of the high availability technologies for various network and data
center components.
Lessons
| • |
Introduction to Service Level Management |
| • |
Overview of High Availability Technologies |
Lab: Foundational High Availability Concepts for Messaging
| • |
Exercise 1: Discussion: Refining the Scope of SLA Requirements |
After completing this module, students will be able to:
| • |
Explain service level management. |
| • |
Describe high availability technologies. |
Module 2: Evaluating High Availability Technologies for Exchange Server
2007
This module explains how to evaluate the high availability technologies
for Exchange Server 2007. Options for Mailbox and non-Mailbox servers
are covered.
Lessons
| • |
Evaluating High Availability Options for Mailbox Servers |
| • |
Evaluating High Availability Options for Non-Mailbox Servers |
Lab A: Evaluating High Availability Messaging Technologies
| • |
Exercise 1: Configuring LCR |
| • |
Exercise 2: Configuring CCR |
Lab B: Evaluating High Availability Messaging Technologies
| • |
Exercise 1: Testing CCR |
| • |
Exercise 2: Discussion: Recommendations for Using the High
Availability Solutions |
After completing this module, students will be able to:
| • |
Evaluate high availability options for Mailbox servers. |
| • |
Evaluate high availability options for non-Mailbox servers |
Module 3: Creating a High Availability Messaging Strategy
This module explains how to create a high availability messaging strategy.
This includes creating solutions for Mailbox and non-mailbox servers.
Lessons
| • |
Designing a High Availability Strategy for Mailbox Servers |
| • |
Designing a High Availability Solution for Non-Mailbox Servers |
Lab: Creating a High Availability Messaging Strategy
| • |
Exercise 1: Designing High-Availability Improvements for
a Messaging Infrastructure |
| • |
Exercise 2: Justifying Messaging Infrastructure Design Decisions |
After completing this module, students will be able to:
| • |
Design a high availability strategy for Mailbox servers. |
| • |
Design a high availability solution for non-Mailbox servers. |
Module 4: Designing the Messaging Portion of a Business Continuity
Plan
This module explains how to design the messaging portion of a business
continuity plan. As well, information about identifying threats to
the messaging organization and mitigating those threats is covered.
Lessons
| • |
Overview of Business Continuity Planning |
| • |
Identifying Threats to the Messaging Organization |
| • |
Mitigating Threats to the Messaging Organization |
| • |
Designing the Business Continuity Plan |
Lab: Designing the Messaging Portion of a Business Continuity
Plan
| • |
Exercise 1: Identifying Risks to a Messaging Environment |
| • |
Exercise 2: Discussion: Mitigating Risks to a Messaging
Environment |
After completing this module, students will be able to:
| • |
Describe business continuity planning. |
| • |
Identify threats to the messaging organization. |
| • |
Mitigate threats to the messaging organization. |
| • |
Design the business continuity plan. |
Module 5: Designing Backup for a High Availability Messaging Environment
This module explains how to identify the backup requirements and design
the backup procedures for a high availability messaging environment.
Lessons
| • |
Identifying Backup Requirements |
| • |
Designing Backup Procedures |
Lab: Designing Backup for a High Availability Messaging Environment
| • |
Exercise 1: Identifying Backup Requirements |
| • |
Exercise 2: Discussion: Creating Backup Procedures |
After completing this module, students will be able to:
| • |
Identify backup requirements. |
| • |
Design backup procedures. |
Module 6: Ensuring Recovery Readiness of a High Availability Messaging
Environment
This module explains how to ensure recovery readiness of a high availability
messaging environment by designing recovery strategies and evaluating
disaster recovery readiness.
Lessons
| • |
Designing Recovery Strategies |
| • |
Evaluating Disaster Recovery Readiness |
Lab: Ensuring Recovery Readiness of a High Availability Messaging
Environment
| • |
Exercise 1: Defining Recovery Procedures |
| • |
Exercise 2: Evaluating Disaster Recovery Readiness |
After completing this module, students will be able to:
| • |
Design recovery strategies. |
| • |
Evaluate disaster recovery readiness. |
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